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Accident Help Centre

What To Do After A Car Accident in Alberta

Before we get started, we hope you are okay! We encourage you to print this page to help you through what could be a fairly strenuous process getting things back to normal.

  • Have you called your insurance provider?
  • Did you report the accident with the police and/or received a collision sticker?
  • Have you had your vehicle damage appraised?
  • Have you booked a rental vehicle?
  • Did you get the go ahead from your insurance provider to fix your vehicle?
  • Have you scheduled the repairs?

accident

 

ACCIDENT PREPAREDNESS

If your vehicle is lightly-damaged (damage under $2,000 and/or vehicle can be driven away)

  • Exchange ID and insurance information with the driver of the other vehicle.
  • Take pictures of the damages with your phone (video is better). Make sure to capture the license plate of the other vehicle.
  • Take contact information from any witnesses.
  • Call your insurance provider when you get home.
  • Report the accident with your local police district office.

For more serious crashes, be sure you call 911 immediately!

  • Exchange ID and insurance information with the driver of the other vehicle.
  • Take pictures of the damages with your phone (video is better). Make sure to capture the license plate of the other vehicle.
  • Take contact information from any witnesses.
  • Call your insurance provider when you get home.
  • If you weren't given a copy of the police report from the officer on scene, you must report the accident with your local police district office. You will need the following:
  • The person who was driving the vehicle.
  • Vehicle Registration.
  • Vehicle Insurance.
  • Any information you have about the other vehicle involved in the accident.

What if someone refuses to give you their details after an accident?
Please advise them that, by law, they are required to provide information regardless of fault. If they still refuse, contact the Calgary Police Service. For non-emergency cases call 403-266-1234. In case of an emergency (impaired, belligerent or life-threatening) dial 911.

What if you are the victim of a hit and run?
Make sure you obtain a description of the driver. If you don't have paper to write on, try using the recording feature on your phone or video yourself describing the other driver. Accidents can be very stressful and sometimes audio recordings reveal more details than a written account of the events.